Effective date: October 28, 2026
Colorado Pump Service & Supply Co. (“Colorado Pump,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit coloradopump.com or contact us, how we use it, and the choices you have.
Who we are
Colorado Pump Service & Supply Co., 511 South Gilbert Street, Unit C, Castle Rock, CO 80104. Phone: 303-688-6462. Email: Office@coloradopump.com.
Information we collect
- Information you give us. When you use our contact form, call or email us, we receive your name, email address, phone number and anything you include in your message, such as your address or details about your well or pump system.
- Information collected automatically. Like most websites, our server and plugins record basic technical data such as your IP address, browser type, the pages you visit and the date and time of your visit. We use this for security, to prevent spam and abuse, and to understand how the site is used.
- Cookies. We use a small number of cookies and similar technologies. See “Cookies and your choices” below.
How we use your information
- To respond to your questions and schedule, provide and follow up on service.
- To prepare estimates, invoices and records of work performed.
- To keep our website secure and working properly.
- To understand which pages are useful so we can improve the site.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Service providers we use
We share information only with companies that help us run the website, and only as needed for that purpose:
- WordPress.com / Jetpack (Automattic) – contact form delivery and spam filtering, website statistics and site security.
- MalCare – website security and firewall protection.
- SendGrid (Twilio) – delivery of emails sent by the website, such as contact form notifications.
- Trustindex – displays our Google reviews. Reviewer names and profile pictures are loaded from Google.
- Our web host – stores the website and its server logs.
We may also disclose information if required by law or to protect our rights, our customers or the public.
Cookies and your choices
When you first visit, a cookie banner lets you Accept All, Reject All or Customize which categories of cookies are used. Only strictly necessary cookies (for example, the cookie that remembers your consent choice) are set before you make a choice. You can change your choice at any time with the cookie settings button at the bottom of the page. You can also block or delete cookies in your browser settings. See our Cookie Policy for more detail.
We honor the Global Privacy Control (GPC) signal. If your browser sends GPC, we treat it as a request to opt out of the sale or sharing of your personal information.
How long we keep information
We keep contact form messages and customer records for as long as needed to provide service, keep business and tax records, and meet legal requirements. Website logs and statistics are kept for a limited time and then deleted or summarized.
How we protect information
We use HTTPS encryption, security monitoring and access controls to protect information. No method of transmission or storage is completely secure, but we work to protect your information.
Your privacy rights
Depending on where you live, including Colorado, California and other U.S. states, or Canada, you may have the right to:
- Know what personal information we have about you and get a copy of it.
- Correct information that is wrong.
- Ask us to delete your information.
- Opt out of the sale or sharing of your personal information, or of targeted advertising. We do not sell or share personal information, but you can still make this request.
- Withdraw consent you gave us, where we rely on consent.
To make a request, email Office@coloradopump.com or call 303-688-6462. You can also use the “Do Not Sell or Share My Personal Information” link at the bottom of every page. We will verify your request and respond within the time required by law. We will not treat you differently for exercising your rights. If you are not satisfied with our response, you may contact your state attorney general or, in Canada, the Office of the Privacy Commissioner of Canada.
Children
Our website is meant for adults looking for water well and pump services. We do not knowingly collect information from children under 13.
Links to other websites
Our site links to manufacturers, trade associations and other websites. Their privacy practices are their own, so please review their policies.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Questions about this policy or your information? Contact Colorado Pump Service & Supply Co. at 303-688-6462, Office@coloradopump.com, or 511 South Gilbert Street, Unit C, Castle Rock, CO 80104.